Footage of rodents running along the top of fridges, down walls and across aisles of FamilyMart shop in Tokyo viewed 5m times

A major convenience store operator in Japan has closed one of its shops and issued an apology after video clips of several rats scurrying across its floor and dropping from its shelves were widely shared online.

FamilyMart, which has 14,000 stores nationwide, said it had closed the store in the busy Tokyo district of Shibuya after users posted clips of at least half a dozen rats inside the shop.